INTRODUCTION

We are excited to announce that Disney Institute is bringing its renowned professional development programs, The Disney Keys to Excellence, and Team Creativity, Disney , to Dubai on 21 - 22 December 2008. Both programs will be delivered during Disney Institute Training Forum organized by Human Investment Corporation (HIC). This two-day forum will give business professionals the opportunity to discover “The business behind the magic” that Walt Disney World® has created for millions of guests

ABOUT DISNEY INSTITUTE

Having trained tens of thousands of leaders from more than 35 countries and over 40 industries, Disney institute is a leader of professional development programs in the areas of leadership, loyalty, management,

service and creativity .

Utilizing the successful management principles and business philosophies of the Walt Disney World® Resort, Disney Institute provides a unique and compelling behind-the-scenes opportunity to experience the business behind the magic.

ABOUT HUMAN INVESTMENT CORPORATION

Established in1994, Human Investment Corporation (HIC) is one of the major companies specialized in education, training and consultations.

HIC seeks to develop challenges to satisfy needs, support capability and reinforce tendency towards productive work and renewed contributions, through global techniques of institutional reform and the optimal use of human resources.

WHAT YOU WILL LEARN?

Leadership, Disney :

Discover how effective leadership has been the catalyst to drive employee

and customer satisfaction and bottom-line results from the company’s

inception to today.

• Learn to communicate your vision

• Guide your employees to a single purpose

Management, Disney :

Understand the importance of integrating your corporate culture into selection, intensive training and special care.

• See how to hire employees for right fit

• Manage expectations of new hires

Service, Disney :

Explore world-renowned Disney principles for service excellence.

• Understand why service standards are critical

• Take away a matrix for service excellence

Loyalty, Disney :            

Learn key practices and principles in building and sustaining loyalty that have

made Disney a trusted and revered brand throughout the world.

• Explore how to decrease your turnover and increase your customer loyalty

WHAT YOU WILL LEARN?

By participating in a variety of unique Disney Institute learning experiences

you will discover strategies, best practices, and tools you can useto

unleash your own creative potential within a team environment, as well

as the creativity of others on your team. You will learn the following:

• Discover how Disney defines team creativity as a critical success factor.

• Experience the success of useful practical tools used to stimulate creativity

throughout the Disney organization.

• Examine a model for effectively balancing relationships, which

diffently results to maximize creative output Work as teams to

experience taking an idea from expression to implementation.

• Discuss and begin to apply your personal insights to improve the

creativity and innovation of your team.

FOR MORE INFORMATION PLEASE CONTACT US:

Human Investment Corp.

Eng . AMJAD NASRALLAH

Tel: +962 799054777

Email: amjadche2002@yahoo.com